Shipping policy
Shipping policy
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
Orders of $50 or more ship free to the continental US. Orders under $50 ship for a flat $9.95. Shipping to Alaska and Hawaii is calculated at checkout.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at orders@topangaqualityhoney.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
https://topangaqualityhoney.com/policies/refund-policy
We do not accept returns.
In the event that your order arrives damaged in any way, please email us as soon as possible at orders@topangaqualityhoney.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at orders@topangaqualityhoney.com